Magento 1 to 2 Migration – 20 Frequently Asked Questions & Answers

magento 1 to 2 migration faqs

Magento 1 to 2 migration has been one of the hottest topics among the Magento community since 2018. More than half of Magento 1 stores are planning for their migration because of seeing Magento 2 potentials. Meanwhile, the remainings still wonder whether to move their sites from Magento 1 to Magento 2 or not. They don’t understand the Magento 2 upgrade process, worry about the Magento migration time and cost, and fear possible data loss. Moreover, some store owners find it challenging to find good Magento migration service/ Magento development companies offering this service type.

The 20 common questions below will provide information for store owners who want to implement Magento 1 to 2. Thus, the merchants will be able to apprehend what is involved in the Magento migration process (e.g., theme/ data/ code/ extension migration), estimated time & cost to deploying a Magento 2 migration project, tips to hire a reputable Magento agency, and so on. Let’s figure it out now!

1. When Should We Migrate Magento 1 To Magento 2?

Most of our clients are concerned about this issue. They often make the following questions for us:

“Is Magento 2 stable?”

“Should we migrate Magento 1 to 2?”

“When is the appropriate time for Magento 2 migration?”

“Is it possible to run Magento 1 permanently?”

After trying all of its versions, now is the best time to migrate Magento 1 to 2. In 2-3 years ago, Magento 2 was quite unstable, with an insignificant number of ready-made themes and extensions. However, we have seen noticeable improvements over time. At present, Magento 2 shows us its stability and delivers impressive performance with a wide range of features. If you can afford the Magento migration cost, there is no reason not to upgrade to Magento 2 NOW.

time for magento 2 migration

Apart from that, it’s fine to keep running your Magento 1 website in the short term; but in the long-term, you might face some hidden threats such as:

  • No longer get free support for the current store from Magento officials
  • No more patches and platform enhancements
  • Challenging to get support from Magento 1 module developers/ providers
  • Get less help from Magento Community
  • Be left behind by your rivals due to outdated design and performance

2. How To Migrate Theme From Magento 1 To Magento 2?

In the recent blog post, we have shown you some facts and methods to implement Magento 2 theme migration. Actually, it’s impossible to migrate the theme from Magento 1 to 2 by moving the current theme to the new site. Instead, we have to choose from the following ways:

  • Find a free theme for Magento 2 and install it on the new store (included customization if needed): Very Cheap + Fast
  • Buy a quality, ready-made theme for Magento 2 and install it on your store (included customization if required): Cheap + Fast
  • Clone the old Magento 1 website to build a similar one for Magento 2 website (Magento 1 PSD design is needed): Expensive + Time-consuming
  • Clone your favorite website design to create a similar one for your store: Expensive + Very Time-consuming
  • Create a unique design from scratch: Very Expensive + Very Time-consuming
magento theme migration

Depending on your requirements, budget, and time that you can go for a proper method. However, we highly recommend you select the second option – applying a ready-to-use Magento 2 theme.

There are many well-design M2 themes and templates available on the market – at very affordable prices.  Using those themes, you need to spend just 1 week installing it on the new site and making some minor customization if you want.

On the contrary, the third, fourth, and fifth options might take more than 1 month to conduct, which raises the associated costs.

3. How to Migrate Extensions From Magento 1 To 2?

Similar to the theme migration, Magento 2 extension migration doesn’t mean transferring the existing Magento 1 extensions to the new store. Instead, we need to buy new modules for Magento 2 that provide the same functions as those for Magento 1.x.

This means that if your site is highly dependent on third-party plugins (more than 50 extensions, for instance), the cost to acquire the new ones might be substantial. Hence, you have better revise all of your current modules and plugins and then decide which ones need migrating to your Magento 2 store or removing.

After buying the new Magento 2 extensions, you have to install them on the new site and solve possible conflicts. The higher number of modules to migrate, the more significant number of time spent on it.

4. How To Migrate Data From Magento 1 To Magento 2?

Magento 2 data migration is one of the essential steps in the Magento 1 to 2 migration process. We will need to transfer products, categories, customers, sale orders, blog & CMS page content, testimonials, ratings, and reviews… to the new store. Fortunately, Magento provides us with the free tools to migrate data and make this process easier.

magento 2 data migration

Nevertheless, you need to have substantial knowledge to install the data migration tool and transfer all database assets smoothly and safely. In some cases, the migration is implemented by unprofessional developers, which leads to severe customer data loss. As a result, the buyers need to register a new account again when logging into the site, and obviously, not all of them are willing to.

Regarding Magento data migration, it’s also worth noting that you must use the same Magento 2 and the Data Migration Tool version.

5. How to Migrate Custom Code From Magento 1 To 2?

In terms of the theory, Magento 2 code migration should be easy since most of the code is compatible between the 2 platforms. But the reality is a different story.

If your site has any custom module, it will save time and effort by developing that module from scratch for Magento 2 rather than migrating its code to the new site.

In short, it’s suggested to find a Magento 2 extension that delivers the same function as your custom module or build a similar one for Magento 2.x.

6. How Long Does It Take To Migrate Magento Site?

This is a tricky question. We can’t give your store an accurate time to carry out Magento 1 to 2 migration since it depends on the complication of your existing site and your future site.

For example, if you have 20 new Magento 2 extensions, it would definitely take more time to install and configure than if you have just 5 to 10 modules. On average, it takes 3-5 hours for a plugin installation and configuration.

Moreover, as we have mentioned before, using a ready-made theme would take just 1 week while other Magento theme migration methods would take at least 1 month.

how long does it take to migrate magento 1 to 2

In general, you need to prepare in 1 to 5 months for Magento 1 to 2 Migration. Here are some tips to upgrade your store in the shortest period.

7. How Much Does It Cost To Conduct Magento Migration From 1 To 2?

This is another difficult question since there is a wide range of factors deciding your Magento migration cost. Suppose you hire a Magento agency to migrate your site. In that case, the total cost of your Magento will depend on the developer’s hourly rate and the estimated time for completing the project.

For example, at Tigren, we offer a very competitive hourly rate: $25/hour for Magento 2 migration. If you choose our Magento migration service and the total estimated time for your project is 150 hours, the total cost would be $3,750. Otherwise, if you partner with a US agency with a high hourly rate (start from $50/hour), your total cost would be double – $7,500.

magento migration cost

Contact us now to get a FREE & FAST quotation for your Magento migration project!

8. Should The Merchants Migrate To Magento 2 Themselves Or Pay Money for Magento Migration Services?

Many Magento store owners wonder whether they could migrate Magento 1 to 2 themselves or seek Magento migration services. For the first option, if the business possesses dedicated Magento developers, who have substantial experience in Magento 1 to 2 migration, there is no reason for outsourcing their projects.

On the contrary, if the merchants have the management knowledge without any technical skills, apparently they have to partner with a reliable Magento development company to upgrade their stores.

Magento 2 upgrade is a highly complex process for the amateurs but a simple one in the professionals’ eyes. It’s essential to work with a reputable Magento agency/ developers to migrate Magento 1 to Magento 2 successfully and efficiently.

9. How To Hire A Reliable Magento Agency For Magento 1 To 2 Migration?

Your selected Magento development agency will determine 90% of your project’s success. There are 3 most fundamental criteria when choosing a partner: Quality, Price, and Service:

  • Quality: Is that Magento agency reputable? How many years of experience do they have (in Magento and Magento migration in particular)? How is the quality of Magento migration projects they have done?
  • Price: Does the agency offer the Magento migration cost within your budget? Is it cheaper/ higher than the average on the market? Does the price deserve the quality delivered?
  • Service: Do they provide sound advice for your project? Will they be a convenient way for you to follow and control the whole migration process? Do you create a detailed schedule with specific tasks and milestones? Do they offer support after completing the migration?
magento migration service

With more than 10 years of experience in Magento, Tigren is confident in delivering a high-quality Magento migration service within your budget. Moreover, we offer 6-12 months of free support after your site goes live. Please find out more about our service here.

10. What Will We Get After Implementing Magento 1 To 2 Migration?

If your site is migrated to Magento 2 successfully, you will get a better website design, performance boost, modern admin interface and richer user experience, and so on. Find out more great results that you would achieve here.

Because of all promising improvements, Magento 1 to 2 migration’s worth your time, money, and effort!

11. Which Version Of Magento 2 Should We Migrate To?

Currently (November 2021), Magento 2.4.3 is the latest version of Magento 2, released on October 12, 2021. 

Apart from it, some people are afraid of migrating to the latest Magento 2 version since most of the current extensions do not support it. Nevertheless, we don’t think this issue matters.

Firstly, it’s the module providers’ responsibility to test and update their plugins to be compatible with Magento’s latest versions as soon as possible; otherwise, they cannot sell their products. Secondly, even when the developers haven’t upgraded their extensions yet, many modules can still be installed in the new platform without any problems or minors.

12. Do Magento 2 Migrations Affect The Current Site Performance?

This is one of the biggest concerns of the sellers when considering Magento 2 migrations. Many people say that it will slow down the existing Magento 1 website’s speed during the migration process, while others believe there is no relation between them. So, who’s right, who’s wrong?

Actually, both of them are right, depending on certain cases. To be more specific, if you develop the new Magento 2 website on the same server as the current store, the migration might impact the Magento 1 site. On the other hand, your high website performance will be maintained if the migration process is conducted on another server.

magento 2 migration tips

Therefore, we suggest the customers deploy it on our server for all of the Magento 2 migrations projects that we took on. Once the migration is done, we will move the site to the client’s server (live environment).

13. How Can Merchants Get A User Guide To Manage Their New Magento 2 Stores?

In essence, the Magento 2 admin panel structure is quite similar to Magento 1’s. Still, the designs are totally different, so it might take time for the store owners to be familiar with them.

There are some Magento 2 user guides for beginners that you can easily find on the Internet.

We provide our clients with a free helpful user guide and free training after delivering their Magento migration projects. As a result, they can quickly adapt to the new backend and monitor the store effectively.

Magento 1:

magento 1 demo

Magento 2:

magento 2 demo

14. Does The Number Of Products Influence The Time For Data Migration?

Yes, it does, but not significantly. Since Magento provides us with a useful Data Migration Tool, the data migration process becomes much more manageable. Regardless of the number of your products in the store, there is no significant difference in the migration time from hundreds to thousands of items. However, if your website has a vast product database to migrate, it might take more time to check and guarantee no data loss.

15. Can Merchants Migrate Multiple Websites To Magento 2?

Yes, we can, but it will definitely take more time and effort than migrating a store with only one website. We might need to install the themes several times for each site for multi-website stores unless you apply the same templates for all of your sites.

magento 2 multi website migration

Moreover, we must set up domains and complete configurations for them in turn. The more websites you have, the more time it takes to move them to Magento 2.

16. How Can We Merge Multiple Websites To Only One After Magento Migration?

merge multi-website

In some Magento migration from 1 to 2 projects that we have implemented, the clients no longer wanted to keep their multi-website functionality of the Magento 1 stores. They asked us to merge the websites into one.

There are many ways to do that, but we will give a proper solution depending on each specific case. For example, the Magento 1 store has a main website and a subdomain one; when migrating to Magento 2, we can create a new brand/ category on the main website to display the subdomain’s products one.

The important thing is that we will need to amend all products ID of 2 sites before unifying them on the only website.

17. How Can We Migrate Data Of Extensions To Magento 2 Website?

For some Magento extensions such as Blog, Store Credit, Reward Points, Gallery, etc., after installing their alternatives, we also need to migrate their data from Magento 1 to Magento 2 not supported by the Magento Data Migration Tool. Therefore, the developers must find ways to export the Magento 1 module’s data and import it to the new Magento 2 module and solve conflicts in the migration process.

magento 2 extension data migration

If your current module and its replacement are from the same provider, the process of data migration might not be complicated; otherwise, it will take quite a lot of time to do that.

18. Should We Install Cache Management Extensions For Magento 2 Stores?

In Magento 1, many store owners install some kinds of cache extensions to enhance their store performance. Hence, they gave us a request to migrate these plugins to Magento 2.

magento 2 cache extension

Nonetheless, it is unnecessary to do that because Magento 2 supports 15 cache types by default (e.g., configuration, layout, block HTML layout, collections data, DDL, compiled config, EAV,…) to speed up your store and boost its performance.

19. How Can We Make Sure That The Latest Data Is Migrated To Magento 2?

Magento 2 migrations can take just only 1 month or even half of the year to complete. Since the database migration often is conducted at the beginning of the migration process, some store owners worry that when moving to the live site after several months, the migrated data is not updated as in the existing Magento 1 store.

migrate data to magento 2 without data loss

To deal with this issue, we always implement Magento 2 databases migration two times, at the beginning of the development process and before the site goes live, to ensure that the migrated data is the latest.

20. How Can Store Owners Get Support After Magento 2 Migrations?

After migrating to Magento 2 successfully, the store owners might still need the developers’ help to maintain the new site performance and solve possible issues in the live environment.

While most of the Magento development companies will charge for after-service support according to their hourly rate, we provide our clients with up to 12 months of free support. As a result, they will be more confident to introduce their new Magento 2 store by having our back.


Hoping that this Magento Migration FAQs blog post will help you understand more about the Magento 1 to 2 Migration process. In summary, the merchants should remember that:

Firstly, the best time to conduct Magento store migration is NOW since Magento 2 is stable with a lot of exciting features and enhancements compared to its previous versions.

Secondly, it’s impossible to continue using the Magento 1 theme and extensions and move them to Magento 2. Instead, you have to acquire the new ones for the new store.

Thirdly, you have to be very careful when migrating data from Magento 1 to 2 due to possible data loss.

Fourthly, you have better re-develop the custom module for Magento 2 rather than migrate the custom code.

Fifthly, the time and cost of your Magento migration project are dependent on the complexity of your existing site and requirements for the new site, as well as your selected Magento agency’s hourly rate.

Sixthly, it’s more recommended to work with a reputable Magento development company to upgrade your site if you lack knowledge and experience of Magento 2 migration.

Seventhly, there are many criteria to select a Magento migration service, but the most important ones are Quality, Cost, and Service.

Last but not least, Magento migration will not make you disappointed since it delivers a much better website from design to functionality.

Tigren is one of the best choices when it comes to high-quality Magento 2 migration services with affordable pricing.

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