Multiple Order Emails for Magento 2

WHY MAGENTO 2 MULTIPLE ORDER EMAILS EXTENSION?

To begin with, the Magento Core only allows you to create and send only one email template for all customers in your store. It means that no matter who your customers are (guest, general, retailer, wholesaler), which products they buy, which methods of shipping and payment they use, they will receive the same new order/ shipment/ invoice emails. This is such a huge constraint of the core function.

It is also the reason why the Magento 2 Multiple Order Emails Extension exists – to help you solve this headache problem. The extension allows you to create a bank of email templates and set specific conditions for each email based on the order details. Consequently, the customers will receive different order confirmation emails depending what is in their cart, their chosen shipping and payment methods and so on.

For example, the order confirmation email for a guest who purchases a pair of shoes and select COD payment receive will differ from that of a wholesaler who buys hundreds of bags and pay through PayPal. If we treat both of them in the same way, or in other words, always send them identical order confirmation emails, it would be irrational, right?

HOW IT WORKS

Phase 1: Create multiple custom emails templates
Phase 2: Set conditions for these email templates based on product attributes, customer groups, payment and shipping methods
Phase 3: Check the compatibility between the emails and the new orders
Phase 4: Send the right emails to the right customers

OUTSTANDING FEATURES OF MAGENTO 2 MULTIPLE ORDER EMAILS

In the back-end, you are able to create the multiple order emails template as many as you can at ease. The more templates you have created, the more appropriate your emails’ contents will be to the emails’ receivers. It’s worth noting that a complete order email template contains not only the New Order Email but also the Invoice and Shipment Email. Therefore, to create a full email template for a certain customer group you have to create separately 3 Order/ Invoice/ Shipment email templates first.

• Step 1: Create new email templates (Order/ Invoice/ Shipment)

You have to go to the Admin Panel and create a new email template in the Marketing section (Admin Panel > Marketing > Email Templates > Add New Template). Here you can choose among available templates of Magento Core and customize it as you want. For instance, if you would like to create a distinct New Order Email For Retailer, you can use the available New Order template and modify its subject and content appropriately.

• Step 2: Create the multiple order emails template

Set General Information: You have to add some basic information for the multiple order emails template such as the name, short description and priority. When there is an order that matches conditions of many multiple order emails templates, the one that has higher priority will be sent only.

Set specific conditions for applying this multiple order emails template: This is one of the most fundamental features of the extension. You will be able to set rules and conditions for the products, group of customer, shipping and payment methods. In each type, it is allowed to select more than one option. For example, you can select both Not logged in (guest) and General in the Customer Groups section.
When an order is made, the system will analyze to define which predefined set of rules it matches and then send a corresponding email template to the purchaser.

Choose the templates you have created: The final task is to add the Order/ Invoice/ Shipment templates you have created before into the multiple order emails template. Also, you need to set up the admin email that receive notification of new orders.

USEFUL TIPS TO MAKE MULTIPLE ORDER EMAIL YOUR ADVANTAGE

Make Key Buyers Feel That They Are Special
Owing to the Magento 2 Multiple Order Emails, you can easily realize big buyers – wholesalers among all visitors. It would be so wasteful if you do not take advantage of this chance to gain their loyalty and keep them buying in your store.
A good suggestion is to attach more information such as promotions, discounts or preferential treatment for this special group to encourage their further purchasers.

Persuade Customers To Do What Is Beneficial For Your Store
Normally, the storeowner will favor some certain types of payment or shipping methods in spite of providing many options for shoppers to choose.
For example, you might prefer the method of paying through PayPal than COD or other payment methods. Hence, you should show thankfulness in the email to whom used PayPal system and encourage them by giving a small discount in the next time using this method. At the same time, you can introduce significant features of PayPal to motivate buyers who haven’t believed to use PayPal.

To sum up, if you can utilize the Multiple Order Emails Extension for Magento 2 wisely, it is not only a great email classifier but also a great tool for improving your service and bringing extremely more benefits for your store.