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Magento 2 Migrations – Frequently Asked Questions (FAQs) Part 2

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As you might know, Magento 2 has been gradually replacing the position of Magento 1 in recent years. If the merchants want to build a new e-commerce website, 100% they will go for Magento 2. At the same time, if the site has been built on Magento 1 already, 60-80% of the store owners decided to implement Magento 2 migrations to enjoy great benefits that the new platform brings about.

However, Magento migration might be an immensely complicated process for the store owners who don’t have a technical ground. In the last blog post, we mentioned 10 typical issues that the merchants often meet when migrating to Magento 2. In today post, we will continue with 10 other common questions with answers to make the migration process simple and easier for whom are going to upgrade to Magento 2. Let’s figure out now…

1. Which version of Magento 2 should we migrate to?

At this moment (December 2018), Magento 2.3.0 and Magento 2.2.7 are the latest versions of Magento 2, which were released on November 28, 2018.  Many clients seek our advice to help them decide whether they should migrate Magento 1 to Magento 2.3.0 or 2.2.7 or other 2.2.x and 2.1.x versions.

magento migration faq
From our point of view, selecting Magento 2.2.7 might be the best choice now.

Compared to its previous 2.2.x versions, we can see there are a lot of bug fixes and enhancements that were made. Also, in comparison with Magento 2.3.0, Magento 2.2.7 is definitely a more stable version and can become the solid foundation for your store.

Although Magento 2.3.0 has more advanced features such as PWA studio, Multi-source inventory, Page Builder, we found a lot of bugs in this platform. That’s why you should upgrade to Magento 2.3.x in the future, not for now.

Apart from it, some people are afraid of migrating to the latest Magento 2 versions since they are not supported by most of the current extensions. Nevertheless, we don’t think this issue matters. Firstly, it’s the responsibility of the module providers to test and update their plugins to be compatible with Magento latest versions as soon as possible; otherwise, they cannot sell their products. Secondly, even when the developers haven’t upgraded their extensions yet, many modules can still be installed in the new platform without any problems or with minors one.

2. Do Magento 2 Migrations Affect The Current Site Performance?

This is one of the biggest concerns of the sellers when taking Magento 2 migrations into consideration. Many people say that it will slow down the speed of the existing Magento 1 website during the migration process while others believe that there is no relation between the two sites. So, who’s right, who’s wrong?

Actually, both them are right, depending on the certain cases. To be more specific, if you develop the new Magento 2 website on the same server of the current store, the migration might have a negative impact on the Magento 1 site. On the other hand, if the migration process is conducted on another server, your high website performance will be maintained.

magento 2 migration tips
Therefore, for all of the Magento 2 migrations projects that we took on, we suggest the customers deploy it on our server. Once the migration is done, we will move the site to the client’s server (live environment).

3. How Can Merchants Get User Guide To Manage Their New Magento 2 Stores?

In essence, the structure of Magento 2 admin panel is quite similar to Magento 1’s but the designs are totally different so it might take time for the store owners to be familiar with it.

There are some Magento 2 user guides for beginners that you can easily find on the Internet.

For our clients, we not only provide them with free useful user guide but also free training after delivering their Magento migration projects. As a result, they can quickly adapt to the new backend and monitor the store effectively.

Magento 1:

magento 1 to 2

Magento 2:

magento 2 upgrade

4. Does The Number Of Products Influence The Time For Data Migration?

Yes, it does but not significantly. Since Magento provides us with a useful Data Migration Tool, the data migration process become much easier. Regardless of the number of your products in the store, from hundreds to thousands of items, there is not a big difference in the time of migration. However, if your website has a very large product database to migrate, it might take more time to check and guarantee no data loss.

5. Can Merchants Migrate Multiple Websites To Magento 2?

Yes, we can, but it will definitely take more time and effort than migrating a store with only one website. For multi-website stores, we might need to install the themes several times for each site unless you apply the same templates for all of your sites.

magento 2 multi website migrationMoreover, we must set up domains and complete configurations for them in turn. The more websites you have, the more time it takes to move them to Magento 2.

6. How Can We Merge Multiple Websites To Only One After Magento Migration?

In some Magento migration from 1 to 2 projects that we have implemented, the clients no longer wanted to keep their multi-website functionality of the Magento 1 stores and asked us to merge the websites into one.
merge magento 2 multi-website

There are many ways to do that but depending on each specific case that we will give a proper solution. For example, the Magento 1 store has a main website and a subdomain one; when migrating to Magento 2, we can create a new brand/ category in the main website to display the products of the subdomain one.

The important thing is that we will need to amend all products ID of 2 sites before unifying them in the sole website.

7. How Can We Migrate Data Of Extensions To Magento 2 Website?

For some Magento extensions such as Blog, Store Credit, Reward Points, Gallery, etc., after installing their alternatives we also need to migrate their data from Magento 1 to Magento 2, which is not supported by Magento Data Migration tool. Therefore, the developers must find ways to export the data of Magento 1 module and import it to the new Magento 2 module and solve conflicts in the migration process.

magento 2 extension data migrationIf your current module and its replacement are from the same provider, the process of data migration might not be difficult, otherwise, it will take quite a lot of time to do that.

8. Should We Install Cache Management Extensions For Magento 2 Stores?

In Magento 1, many store owners install some kinds of cache extension to enhance their store performance. Hence, they gave us a request to migrate these plugins to Magento 2.

magento 2 cache
Nonetheless, it is unnecessary to do that because Magento 2 supports 15 cache types by default (e.g.: configuration, layout, block HTML layout, collections data, DDL, compiled config, EAV,…) to speed up your store and boost its performance.

9. How Can We Make Sure That The Latest Data Is Migrated To Magento 2 After A Long Migration Process?

Magento 2 migrations can take just only 1 month or even half of the year to complete. Since the database migration often is conducted at the beginning of the migration process, some store owners worry that when moving to the live site after several months, the migrated data is not updated as in the existing Magento 1 store.

magento 2 data migration

To deal with this issue, we always implement Magento data migration two times, at the beginning of the development process and before the site goes live to make sure that the migrated data is the latest.

10. How Can Store Owners Get Support After Magento 2 Migrations?

After migrating to Magento 2 successfully, the store owners might still need the help of the developers to maintain the new site performance and solve possible issues on the live environment.

magento migration

While most of the Magento development companies will charge for after-service support according to their hourly rate, we provide our clients up to 3 months of free support. As a result, they will be more confident to introduce their new Magento 2 store by having us in the rear.


To sum up, the store owners must equip themselves with essential knowledge of Magento 2 migrations before getting started.

With immense experience in Magento development, Tigren can help you to migrate from Magento 1 to Magento 2 successfully in the optimal period of time. Moreover, our competitive pricing will definitely satisfy your budget. You can find more information about our Magento migration service or send us a request now.

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