Building Customer Trust With 10 Best Reviews Apps For Shopify

Shopify review apps

If you’re running an online store with Shopify, having a reviews app can be an invaluable tool to help increase customer trust and drive more sales. Reviews apps allow customers to leave feedback on your products and services, which can help build social proof and encourage others to make a purchase. But with so many reviews apps available, it can be difficult to determine which one is right for your store. In this article, we’ll explore some of the best reviews apps for Shopify and highlight their unique features and benefits, so you can make an informed decision on which app to choose.

5 Benefits Of Using A Shopify Reviews App

Using a reviews app on your Shopify store can provide a wide range of benefits for both you and your customers. Here are some of the key advantages of using a Shopify reviews app:

  1. Build trust with customers: Reviews provide social proof, which can help build trust with potential customers who are hesitant to make a purchase.
  2. Improve SEO: Reviews can help improve your store’s search engine optimization (SEO) by adding fresh content and relevant keywords to your product pages.
  3. Increase sales: Positive reviews can lead to more sales as customers are more likely to buy a product that has positive feedback from others.
  4. Gain valuable insights: Reviews can provide valuable insights into what customers like or dislike about your products and services, which can help you improve your offerings and customer experience.
  5. Reduce returns: With reviews, customers can get a better idea of what to expect from a product, which can reduce the likelihood of returns due to misunderstandings or unmet expectations.
benefits of Shopify review apps

Top Review Apps For Shopify

Here are the top 10 reviews apps for Shopify:

[wptb id=62346]

1. Ryviu: Product Reviews & QA

Pricing: Free – $6.99 – $9.99 – $19.99/month

Ryviu is the best product reviews app for Shopify that facilitates the generation of social proof for eCommerce businesses. By leveraging its capabilities, merchants can import and customize product reviews from various sources to showcase them on their online store. In addition, Ryviu provides functionality to address customer queries and concerns, thereby enhancing trust in the business. The app comes with dedicated support via live chat for merchants to seek assistance.

Outstanding Features:

  • Showcase customer reviews on your online store using multiple themes to display them wherever you prefer.
  • Import reviews from various sources, including Aliexpress, Amazon, Etsy, and CSV files, along with relevant photos.
  • Initiate email campaigns to request reviews from customers after they have made purchases.
  • Provide a Question & Answer section on your website to help customers clarify any queries they may have regarding your products.
  • Enhance website traffic, improve search engine optimization, build trust and increase sales by leveraging Ryviu’s capabilities.

2. AliReviews: Ali Reviews App

Pricing: Free – $9.99/month

Ali Reviews App is a software application designed to assist online retailers in importing customer reviews from AliExpress and Amazon. With just one click of a button, genuine customer reviews can be imported and displayed on product pages and the homepage using an attractive review widget. The app also provides the ability to showcase reviews with stars on Google Shopping feed, thereby improving visibility. The mobile-ready, photo review sales pop-up feature is designed to create social proof and enhance the credibility of the products, potentially leading to increased sales. By utilizing user-generated content, Ali Reviews can add credibility and generate a positive impact on sales.

Outstanding Features:

  • Import an unlimited number of reviews from AliExpress and Amazon to your online store.
  • Use automated emails to solicit photo reviews from customers, streamlining the review process.
  • Increase product visibility by showcasing reviews from Amazon and AliExpress with star ratings on Google Shopping feed.
  • Utilize a photo review sales pop-up feature to create social proof and enhance the credibility of the product, potentially leading to increased sales.

3. LAI Ali Reviews Product Review

Pricing: Free – $4.95 – $11.95 – $19.95/month (7-day free trial)

The LAI platform offers online merchants the ability to collect, showcase, and amplify reviews from a variety of platforms, thereby improving customer trust and potentially boosting sales. Merchants can easily collect customer reviews from multiple sources, including AliExpress, Amazon, DSers, CJdropshipping, and CSV files. The fully customizable review widgets offered by LAI can be tailored to match the store’s aesthetic, providing a seamless and engaging experience for customers. The platform also provides powerful management features such as pinning, hiding, and grouping reviews to enable merchants to effectively leverage the power of product reviews to improve customer engagement, satisfaction, and conversions.

Outstanding Features:

  • Import product reviews from AliExpress, Amazon, DSers, CJ, or a custom CSV to your online store.
  • Customize the review widget to best match the store’s aesthetic, providing a seamless and engaging customer experience.
  • Accept both video and photo reviews to ensure the reviews are as authentic and helpful as possible.
  • Automate the review collection process by sending emails to encourage customers to leave reviews, potentially leading to repeat purchases.
  • Showcase reviews across the online store, including on the homepage, in collections, on product pages, and in pop-ups, to enhance the credibility of the product and potentially increase sales.

4. Reputon for Google Reviews

Pricing: $6.99/month (7-day free trial)

Reputon Google Reviews app for Shopify provides online merchants with the ability to embed various widgets on their online stores, thereby enhancing site trust, reputation, and social proof. The app enables easy integration of Google Reviews with just one click and no coding is required. Users can locate their business on Google Maps or Google Merchant reviews page (Google Shopping reviews), copy the link, and add it to their Shopify website. The app supports both Google My Business Reviews and Google Merchant Reviews, making it easy to import reviews. By utilizing these features, merchants can enhance the credibility of their products and potentially increase sales.

Outstanding Features:

  • Easily import Google reviews and testimonials onto your website without requiring any code.
  • Utilize Google customer reviews and ratings for your business to build trust with potential customers.
  • Increase sales potential by showcasing five-star reviews on your Google My Business page.
  • Choose from a variety of styles such as a carousel with a rating list, compact and small badges, or compact slider to best match the aesthetic of your website.

5. TrustReviews ‑ Product Reviews

Pricing: Free – $4.99 – $12.99 – $24.99/month (14-day free trial)

TrustReviews is an app that offers a comprehensive solution for displaying and managing customer reviews on an online store. The app allows for easy collection and display of product reviews, thereby helping potential customers make informed purchasing decisions. TrustReviews offers customizable widgets, automatic email reminders, moderation and response options, integration with popular platforms, and advanced analytics to enhance the credibility of the reviews. Users can also import existing reviews from Aliexpress and Amazon, ensuring that the app can be easily integrated into existing business practices.

Outstanding Features:

  • Display reviews in a manner that best suits your preferences. The widget is fully customizable to match the aesthetic of your website.
  • Install and set up easily, and is designed to work seamlessly with most Shopify themes without requiring additional configuration.
  • Import reviews from Amazon or Aliexpress straightforwardly and can be accomplished with just one click.
  • Includes automatic email reminders that prompt customers to leave reviews.

6. Proviews ‑ Product Reviews Q&A

Pricing: Free – $4.99 – $8.99 – $13.99/month (21-day free trial)

Proviews offers a comprehensive solution for managing product reviews. By automating the review collection process and utilizing the app’s widgets, Proviews can help enhance the authenticity of your online store and increase brand engagement. User-generated content (UGC) such as product reviews and Q&A can also improve your store’s organic ranking and generate rich snippets. Additionally, Proviews allows you to submit your product review feed for advertising purposes, which can help build trust with online shoppers.

Outstanding Features:

  • Automatically collect photo and video reviews, as well as Q&A, for your online store.
  • Generate a product ratings feed that can be used for Google and Bing Ads (Microsoft) to improve click-through rates.
  • Utilize the Domain White Labelling feature to access completely unbranded services.
  • Collect site reviews, including NPS scores, to gain insight into customers’ experiences with your store.
  • Easily migrate your reviews with options to import previously collected data.

7. ViVA Reviews ‑ Product Reviews

Pricing: Free – $4.99/month

ViVA Reviews provides a tool for enhancing your store’s conversion rates and sales by utilizing the social proof of customer reviews. By easily adding and displaying authentic reviews on your product pages, you can quickly build social proof and increase brand awareness. The option to import reviews from Aliexpress allows for seamless integration of existing reviews. Additionally, ViVA Reviews offers an A.I. Review Finder to further automate the review collection process, saving you time.

Outstanding Features:

  • Utilize the A.I.-powered review finder to save time and receive high-quality reviews.
  • Import Aliexpress reviews that match your preferences, including language.
  • Enhance your Google SEO visibility by displaying review ratings on search result pages.
  • Increase brand awareness by showcasing reviews from your customers.

8. Revie: Reviews via Whatsapp

Pricing: Free – $9 – $29 – $59/month

The service allows you to collect ratings, reviews, and photo testimonials from your customers via WhatsApp, providing them with a faster and more convenient experience. Display these reviews on your homepage, collection pages, and product pages to establish trust and demonstrate your brand’s reliability. By using WhatsApp, you can increase your customer response rate and gather more reviews than ever before.

Outstanding Features:

  • Use Whatsapp to collect reviews from your customers
  • Moderate and publish reviews received via Whatsapp
  • Allow your customers to rate their purchase with a single Whatsapp message.

9. Okendo: Product Reviews & UGC

Pricing: $19 – $119 – $299 – $499/month (14-day free trial)

Okendo is a customer marketing platform that provides brands with tools to improve their relationships with customers, leading to faster growth and improved efficiency. With features such as customer ratings, reviews, visual user-generated content, Q&A, and NPS, Okendo helps brands build trust and increase conversions by providing customers with authentic feedback from other customers. By using Okendo, brands can gain insights into customer preferences and behaviors, encourage customer advocacy, and create personalized experiences that meet the needs of their customers.

Outstanding Features:

  • Display beautiful and blazing-fast onsite reviews and user-generated content widgets.
  • Conduct in-moment micro-surveys to gather NPS, attribution insights, and preference data.
  • Incentivize the collection of reviews, user-generated content, and data sharing with a rewards engine.
  • Integrate with popular platforms like Klaviyo, Gorgias, Attentive, LoyaltyLion, and others.
  • Receive 24/7 customer support from a dedicated team of customer marketing experts.

10. Autoketing Product Reviews

Pricing: $4.99 – $7.99 – $14.99/month (3-day free trial)

This application enables shop owners to efficiently manage the product review section on their website with ease. Utilizing an intelligent management system, store owners can effectively control reviews by restricting negative reviews, spam, or malicious information. The application automatically displays reviews that meet the requirements established by the store owner. Additionally, the application offers store owners the ability to collect customer reviews by displaying a review popup or through email correspondence.

Outstanding Features:

  • Assist in the intelligent and convenient collection and management of customer reviews.
  • Automatically display reviews based on your customized settings through the management system.
  • Enable the import and export of reviews from various platforms to your website.
  • Offer a visually appealing email system and popup to prompt customers for reviews promptly.
  • Feature enthusiastic customer reviews in the customer say the section of your website.

FAQs

1. What is the best Shopify app for reviews?

It’s challenging to determine a single “best” Shopify app for reviews as different apps offer varying features and capabilities. The best app for reviews will depend on the specific needs and goals of a particular store. When choosing a review app for your Shopify store, it’s essential to consider factors such as the app’s ability to collect and display reviews, ease of use, customization options, pricing, and integrations with other marketing and sales tools. It’s recommended to read reviews and compare the features of several apps to determine the best fit for your business.

2. What are the best free reviews apps for Shopify?

Here are some options to consider, some of which are the best reviews apps for Shopify freemium and some that offer a free trial:

Freemium apps:

  • Ryviu: Product Reviews & QA: Facilitates the generation of social proof for eCommerce businesses.
  • AliReviews: Ali Reviews App: Provides the ability to showcase reviews with stars on Google Shopping feed, thereby improving visibility. 
  • LAI Ali Reviews Product Review: Offers online merchants the ability to collect, showcase, and amplify reviews from a variety of platforms, thereby improving customer trust and potentially boosting sales. 
  • TrustReviews ‑ Product Reviews: Offers a comprehensive solution for displaying and managing customer reviews on an online store.
  • Proviews ‑ Product Reviews Q&A: Enhances the authenticity of your online store and increases brand engagement.
  • ViVA Reviews ‑ Product Reviews: Provides a tool for enhancing your store’s conversion rates and sales by utilizing the social proof of customer reviews.
  • Revie: Reviews via Whatsapp: Allows you to collect ratings, reviews, and photo testimonials from your customers via WhatsApp, providing them with a faster and more convenient experience.

Free-trial apps:

  • Reputon for Google Reviews: Provides online merchants with the ability to embed various widgets on their online stores, thereby enhancing site trust, reputation, and social proof.
  • Okendo: Product Reviews & UGC: Provides brands with tools to improve their relationships with customers, leading to faster growth and improved efficiency.
  • Autoketing Product Reviews: Enables shop owners to efficiently manage the product review section on their website with ease. 

Wrapping Up

In conclusion, reviews are an essential aspect of any e-commerce business. They not only help build trust and credibility with potential customers but also provide valuable feedback for improving products and services. Choosing the right reviews app for your Shopify store can make a significant difference in your business’s success. The top 10 reviews apps for Shopify offer a variety of features and capabilities, from in-moment micro-surveys to rewards engines for incentivizing the collection of reviews and user-generated content.

When selecting a reviews app, it’s crucial to consider factors such as ease of use, customization options, pricing, and integrations with other marketing and sales tools. With the right reviews app in place, you can increase conversions, build stronger customer relationships, and grow your business more efficiently.